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Medicidiom

Terms & Conditions and Data Processing Consent

Last updated: 9 April 2026

1. Introduction

Welcome to Medicidiom ("we", "us", "our"). Medicidiom is a scenario-based spoken English coaching platform designed for medical professionals. By creating an account you agree to these Terms & Conditions and our data processing practices described below.

2. Service Description

Medicidiom provides AI-powered voice assessment exercises, diagnostic tests, live tutoring sessions, and feedback dashboards. The service is intended solely for language coaching and does not provide medical advice, diagnosis, or treatment recommendations.

3. Eligibility & Account Security

You must be at least 18 years old (or the age of majority in your jurisdiction) to use Medicidiom. You are responsible for keeping your login credentials confidential. Notify us immediately if you suspect unauthorized access to your account.

4. Data We Collect

We collect and process the following categories of personal data:

  • Account data: email address and hashed password.
  • Voice recordings & transcripts: audio captured during exercises, diagnostics, and live calls, along with the resulting text transcriptions.
  • Assessment results: scores, feedback, and progress data generated by the platform.
  • Usage analytics: anonymised interaction events (page views, feature usage, session duration) used to improve the product.
  • Consent records: timestamp and version of these Terms you accepted.

5. Legal Basis for Processing (GDPR Art. 6)

We process your data on the following lawful bases:

  • Consent (Art. 6(1)(a)): you give explicit consent when you accept these Terms during sign-up. You may withdraw consent at any time (see Section 9).
  • Contract performance (Art. 6(1)(b)): processing necessary to deliver the coaching service you signed up for.
  • Legitimate interest (Art. 6(1)(f)): anonymised analytics to improve platform quality and safety.

6. How We Use Your Data

  • To deliver personalised feedback and track your learning progress.
  • To generate AI-powered evaluations of your spoken English.
  • To improve our AI models and assessment accuracy (using anonymised, aggregated data only).
  • To communicate service updates or account-related notices.

7. Data Storage & Security

Your data is stored in Supabase-hosted PostgreSQL databases with row-level security policies ensuring only you can access your own records. All data is encrypted in transit (TLS 1.2+) and at rest. Voice recordings are processed transiently via the OpenAI API and are not stored by OpenAI beyond the duration of the request.

8. Data Retention

We retain your personal data for as long as your account is active. If you delete your account or withdraw consent, we will erase your personal data within 30 days, except where retention is required by law.

9. Your Rights (GDPR Art. 15-22)

As a data subject you have the right to:

  • Access the personal data we hold about you.
  • Rectify inaccurate or incomplete data.
  • Erase your data ("right to be forgotten").
  • Restrict processing in certain circumstances.
  • Data portability — receive your data in a structured, machine-readable format.
  • Object to processing based on legitimate interests.
  • Withdraw consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact us at info@medicidiom.com.

10. Third-Party Processors

  • OpenAI — voice transcription and AI evaluation (data processed transiently, not stored).
  • Supabase — database hosting and authentication.
  • Vercel — application hosting and edge delivery.

11. Limitation of Liability

Medicidiom is provided "as is" during the beta period. We make no warranties regarding accuracy of AI-generated feedback. Medicidiom is not a substitute for professional language instruction or medical training. To the fullest extent permitted by law, our liability is limited to the amount you paid for the service (if any).

12. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated via email or an in-app notice. Continued use after notification constitutes acceptance of the updated Terms.

13. Governing Law

These Terms are governed by the laws of the European Union and the applicable member state where the data controller is established. Any disputes shall be resolved in the competent courts of that jurisdiction.

14. Contact

For questions about these Terms or your data, contact: info@medicidiom.com