Question 1

Is there really a free trial?

Accepted Answer

Yes. Every plan starts with a 14-day free trial. You add a card to begin, but you're not charged until the trial ends — cancel anytime before then and you pay nothing.

Question 2

What happens after the trial ends?

Accepted Answer

When the 14 days are up, your plan automatically continues at the price shown and your card is charged for the first period. Cancel anytime before the trial ends to avoid any charge; cancel later and you keep access until the end of the period you paid for.

Question 3

Can I switch plans later?

Accepted Answer

Any time, both directions. Upgrades take effect immediately and are prorated. Downgrades take effect at the next billing cycle so you keep what you paid for.

Question 4

How does institutional pricing work?

Accepted Answer

Institutional pricing is based on the number of seats and the features you need (admin dashboard, custom scenarios, API access, white-labeling). Most contracts are annual with bulk-discount tiers starting at 25 seats.

Question 5

Do you offer student discounts?

Accepted Answer

Yes. Verified medical students and residents get 40% off the Professional plan. Verification is one click via your institutional email.

Question 6

Can I cancel any time?

Accepted Answer

Yes — one click from your account settings. You keep access until the end of your paid period, then the account pauses. No retention calls.

Question 7

Is my data private?

Accepted Answer

Yes. We are GDPR-compliant. Session recordings are stored encrypted and never used for AI training without explicit opt-in. You can export or delete your data at any time.

Feature	Starter €13/month	Professional €39/month	Institutional Custom
AI Speaking Coach
Live AI conversation minutes	15 / day	105 / week	Custom
Realtime voice model	Standard	Advanced	Advanced / custom
Specialty-tailored scenarios	20 scenarios	All 50+	All 50+ & custom
Mid-conversation feedback
Patient-persona variety	Basic	Advanced	Advanced
SpeakBetter.AI Pronunciation
Unlimited pronunciation checks
Spanish-specific error library
Native-speaker waveform overlay
Phoneme-level heat maps
Progress & Analytics
Fluency score dashboard
Vocabulary expansion tracking
Weekly progress reports
Goal-based learning paths
Writing & Documentation
Medical English writing review		2 / month	Unlimited
Research paper editing
Conference abstract review
Team & Institutional
Multi-seat licensing
Admin dashboard & reporting
Custom scenario development
Dedicated account manager
API access
SSO / SAML
Support
Community & email support
Priority response (24h)
Dedicated success manager

Simple, transparent pricing for every stage of your career.

Every feature, side by side.

Training a team? Talk to us.

Questions, answered.

Try Medicidiom free for 14 days.